Water damage is one of the most common and costly disasters homeowners face. Whether caused by a burst pipe, heavy rain, or an appliance malfunction, acting quickly in the first 24-48 hours is critical to minimizing damage and preventing mold growth.

Step 1: Ensure Safety First

Before entering a water-damaged area, make sure it's safe. Turn off electricity to affected areas if you can do so safely. Watch for structural damage, and never walk through standing water that may be electrically charged.

Step 2: Stop the Water Source

If the water damage is from a plumbing issue, locate and shut off the main water valve. For storm-related flooding, you may need to wait until water levels recede before taking action.

Step 3: Document Everything

Before you start cleaning up, document the damage thoroughly: - Take photos and videos of all affected areas - Make a list of damaged items and their approximate value - Keep damaged items for the insurance adjuster to inspect - Note the water level marks on walls

Step 4: Contact Your Insurance Company

Call your insurance provider as soon as possible to report the damage. Most policies have time limits for filing claims. Ask about your coverage and what documentation they need.

Step 5: Call a Professional Restoration Company

Professional water mitigation companies like Texas Restoration Group have the equipment and expertise to properly dry out your property and prevent secondary damage like mold. We respond 24/7 and can be on-site within 60 minutes in the Austin metro area.

Step 6: Begin Water Removal

If it's safe to do so, you can start removing standing water with mops, towels, or a wet/dry vacuum. Open windows and doors to improve ventilation, and use fans to circulate air.

What NOT to Do

• Don't use a regular household vacuum on water
• Don't use electrical appliances while standing in water
• Don't ignore the damage — mold can start growing within 24-48 hours
• Don't try to save items that have been contaminated by sewage water

When to Call Texas Restoration Group

If you're dealing with water damage in Central Texas, don't hesitate to call us at (512) 883-7364. We offer free estimates, work directly with insurance companies, and our IICRC-certified technicians are available 24/7.