Navigating an insurance claim after property damage is one of the most stressful aspects of the restoration process. Texas Restoration Group works directly with all major insurance carriers to help Austin homeowners receive their full entitled settlement for water damage, fire damage, mold remediation, and storm damage claims.
We work with State Farm, Allstate, USAA, Farmers, Nationwide, Liberty Mutual, Travelers, Chubb, Amica, and all other major carriers. Our team has extensive experience with the claims process and knows how to document damage in the format adjusters need to process claims efficiently.
Our insurance claim support services include complete photographic documentation of all damage before cleanup begins, written damage assessment reports, moisture readings and drying logs for water damage claims, scope of work and itemized estimates in the format required by insurance carriers, direct communication with your adjuster to answer questions and provide additional documentation, and advocacy for your full settlement when initial offers are inadequate.
Common insurance claim issues we help homeowners navigate include coverage disputes about the cause of damage, depreciation disputes on ACV versus RCV policies, scope disputes where the adjuster's scope of work is insufficient to restore the property to pre-loss condition, and delays in claim processing.
Understanding your coverage before you need it is important. Review your homeowners insurance policy to understand your coverage limits, deductible, and exclusions. Common exclusions include flood damage (requires separate flood insurance), gradual water damage from slow leaks, and mold damage in some policies. If you are in a flood zone, consider purchasing flood insurance through the National Flood Insurance Program (NFIP).
Texas Restoration Group does not charge homeowners for our insurance claim support services. Our goal is to ensure you receive the full settlement you are entitled to so we can restore your property to pre-loss condition.
Call (512) 215-8001 to discuss your insurance claim or to schedule emergency restoration services in Austin TX.